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News Release | WashPIRG Foundation | Consumer Protection

‘Capital One’ Most-Complained-About Credit Card Company in Washington

SEATTLE – Washington consumers file more complaints about Capital One than any other credit card company, according to a report released today by the WashPIRG Foundation. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that nearly 40 percent of consumers had their complaints closed with monetary or non-monetary relief; 60 percent of cases were resolved with explanation.

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Report | WashPIRG Foundation | Consumer Protection

Credit Cards, Consumer Compliants

This is the fourth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints. Despite the benefits to consumers brought by enactment of the Credit Card Accountability Responsibility and Disclosure (Credit CARD) Act of 2009, consumer complaints about credit cards remain common. 

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News Release | WashPIRG Foundation | Transportation

Puget Sound and Other Washington Urbanized Areas Driving Less, Using Transit and Alternatives More

SEATTLE – A first-of-its-kind report by the WashPIRG Foundation shows reduced car commuting in Washington’s urbanized areas—including the Greater Seattle area, Greater Spokane, and Portland-Vancouver—and more use of  transportation alternatives, like public transit and biking. 

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Report | WashPIRG Foundation | Transportation

Transportation In Transition

SEATTLE – A first-of-its-kind report by the WashPIRG Foundation shows reduced car commuting in Washington’s urbanized areas—including the Greater Seattle area, Spokane-Idaho, and Portland-Vancouver—and more use of  transportation alternatives, like public transit and biking. The report looks at how Washington cities stack up with the top 100 urbanized areas in the country.

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News Release | WashPIRG Foundation | Public Health

Survey Finds Dangerous Toys on Store Shelves

SEATTLE—Dangerous or toxic toys can still be found on America’s store shelves, according to Washington State Public Interest Research Group’s 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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Blog Post

There are lessons for pre-schoolers, pre-teens, high schoolers and certainly, young adults going off to college or moving out.

News Release | U.S. PIRG Education Fund

U.S. PIRG Education Fund, Environment America Research & Policy Center and ClientEarth announced a lawsuit against Washington Gas in District of Columbia Superior Court on Thursday over misleading customers on the environmental impacts of natural gas.

News Release | U.S. PIRG Education Fund

Manufacturers will need to ensure that the battery compartments that use button or coin batteries are not easily accessible by children age 6 and younger.

News Release | WashPIRG Foundation

A year after a new federal law aimed at fighting robocalls, the number of phone companies that have adopted the required technology has quadrupled and the volume of scam robocalls has dropped in half. But spam texts have increased more than tenfold as con artists and identity thieves find alternative ways to steal Americans’ personal information and money.

Blog Post

Here are the steps to getting a written good faith estimate before receiving scheduled medical care. 

Solid Waste

PIRG hosts webinar with MythBusters' Adam Savage on Right to Repair

Our national network and the Right to Repair team organized a summit featuring keynote speaker Adam Savage from MythBusters. He shared his thoughts with us on the movement and we discussed our current progress on the Right to Repair campaign.

 

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