Reports

Report | WashPIRG Foundation | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

Report | WashPIRG Foundation | Consumer Protection

Your Rights as an Air Traveler

Here’s a quick roundup of your rights concerning flight delays, cancellations, and what to do if the airline loses your bag.

Report | WashPIRG Foundation | Budget, Financial Reform, Tax

Following the Money

Washington State received a “B” when it comes to government spending transparency, according to “Following the Money 2014: How the 50 States Rate in Providing Online Access to Government Spending Data,” the fifth annual report of its kind by the Washington State Public Interest Research Group Foundation. 

Report | WashPIRG Foundation | Food

A Year of Progress

As of 2013, 90% of the corn and 93% of the soy grown in the U.S. are GMO varieties, and by the mid-2000s, 87% of the domestic canola crop was genetically modified. Despite USDA and FDA regulations leaving consumers in the dark, many companies have been responding independantly to the overwhelming consumer support for GMO labeling.

Report | WashPIRG Foundation | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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