Private Loans, Public Complaints

The CFPB’s Consumer Complaint Database Gets Real Results for Student Borrowers

This report focuses on complaints about private student loans, which are the riskiest and most expensive way to pay for a college education. Private student loans make up just 15% of the student loan market. However, student loan borrowers with more than $40,000 in total debt disproportionately carry private student loans. The report highlights private student loan borrowers are beginning to use the Consumer Financial Protection Bureau as an outlet to solve issues pertaining to their relationship with their lenders. 

WashPIRG Foundation

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