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News Release | WashPIRG Foundation | Consumer Protection

Report: Spirit Is Most Complained-About Airline; Alaska Airlines Gets High Marks

SEATTLE – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the WashPIRG Foundation. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | WashPIRG Foundation | Consumer Protection

Your Rights as an Air Traveler

Here’s a quick roundup of your rights concerning flight delays, cancellations, and what to do if the airline loses your bag.

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Report | WashPIRG Foundation | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

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News Release | WashPIRG Foundation | Budget, Financial Reform, Tax

New Report: Washington Receives a “B” in Annual Report on Transparency of Government Spending

SEATTLE – Washington State received a “B” when it comes to government spending transparency, according to “Following the Money 2014: How the 50 States Rate in Providing Online Access to Government Spending Data,” the fifth annual report of its kind by the Washington State Public Interest Research Group Foundation and U.S.PIRG Education Fund.

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Report | WashPIRG Foundation | Budget, Financial Reform, Tax

Following the Money

Washington State received a “B” when it comes to government spending transparency, according to “Following the Money 2014: How the 50 States Rate in Providing Online Access to Government Spending Data,” the fifth annual report of its kind by the Washington State Public Interest Research Group Foundation. 

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Trouble in Toyland

The 2011 Trouble in Toyland report is our 26th annual survey of toy safety. In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

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Report | WashPIRG | Tax

Caution: Red Light Camera Ahead

Privatized traffic law enforcement systems are spreading rapidly across the United States. As many as 700 local jurisdictions have entered into deals with for-profit companies to install camera systems at intersections and along roadways to encourage drivers to obey traffic signals and follow speed limits.

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Report | Food

Apples to Twinkies

America is facing an obesity epidemic – one that’s hitting children especially hard. Childhood obesity rates have tripled over the last three decades, with one in five kids aged 6 to 11 now obese.

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Report | WashPIRG | Financial Reform

Ten Reasons Why We Need the Consumer Financial Protection Bureau Now

This report outlines predatory financial practices that hurt consumers and helped collapse the economy, costing us eight million jobs, millions of foreclosed homes and trillions of dollars in lost home and retirement values. It explains these and other emerging problems as “10 Reasons We Need The Consumer Financial Protection Bureau Now.”

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Big Banks, Bigger Fees

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees. 

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